This innovative taskforce has improved safety, collisions where Transdev is at fault have decreased by 27% overall since July 2023 to February 2024.
Transdev’s Bus Collision Taskforce Chair and Transdev’s West Australian Bus Managing Director Bob Parton said the encouraging results were from sustained efforts.
“We had seen a rise in minor or low consequence accidents from minor scrapes and mirror breaks to low grade accidents, so we had to act,” Mr Parton said.
“We got our leadership teams and drivers together to work out how we could improve things and formed the taskforce to better understand the causes and factors behind collisions.
“Safety is our absolute must have, so it started with data and really listening to our drivers to inform the actions that would have an impact.”
For January, compared to the Sept-Dec average, Transdev’s low grade collisions reduced by 27%, serious collisions reduced by 67% and in depot collisions were down by 42%.
Those results were made possible through an innovative and comprehensive data-driven strategy, including high-collision-rate route risk assessment.
Transdev remains in a continuous process of updating training initiatives for our drivers. A mandatory spotter policy introduced for depots also contributed to reduced collision numbers.
Mr Parton said it was early days but the trend was encouraging with driver training reviews and depot management critical to success.
“While 85% of incidents where Transdev is at fault lead to only minor damages, we know that the physical and mental impact of any accident can be serious for those involved,” he said.
“When we started with this taskforce, our key focus was making sure we questioned the data to also understand the context of collisions what factors were influencing drivers, their vehicles, their depots.
“I think we’re being innovative in the industry by being so transparent and sharing the data and learnings across all our bus operations in Australia and New Zealand.
“Our depots and networks are all different but there are similar pressures and factors across different sites in different cities.”
Transdev will continue to actively monitor progress, improve training for drivers and focus on proactive communications to support further improvements.
