The On Demand service was introduced in Tawa in May 2022 before an extension to the Porirura CBD in June 2023.
It’s an app based service where customers order rides from small 14-seater buses running without set routes between about 600 flexible, virtual stops depending on demand. A fixed fare of $2.50 is paid through the app, making it similar to rideshare apps – but much more affordable.
Mana Newlands Managing Director Craig Chin said the extension showed Greater Wellington Regional Council’s commitment to connecting more people with public transport.
“The council saw the need particularly in underserviced areas and this service is filling the gap and linking into the wider bus and rail network at an affordable price,” Mr Chin said.
“This extension will also give us a full 12 months of data from the expansion to central Porirua which can help Metlink inform future transport decisions.
“Overall, this is a great collaboration for Transdev with Metlink, the Council and Via as we’re proud we’re connecting more communities through this service.”
Passengers can download the Metlink On Demand app for free from their mobile’s app store, or by visiting metlink.org.nz/ondemand (link).