We are proud to have received a WGEA Employer of Choice for Gender Equality citation in 2021 for a third consecutive year.

The Employer of Choice for Gender Equality (EOCGE) citation is a voluntary leading-practice recognition program designed to encourage, recognise and promote organisations’ active commitment to achieving gender equality in Australian workplaces.

We are passionate about working towards creating real change in our teams and the industry by proactively attracting and recruiting Journey Makers from all walks of life.

General Manager for Group Talent, Diversity, Learning and Engagement Donna Jones, said the citation reflected an ongoing commitment to gender equality.

“A gender equal organisation is one that creates opportunities for all employees. We want our workforce to reflect the diversity of our communities.

“The transport industry is dynamic and changing and from a recruitment perspective we are focused on removing barriers to attract more women to consider a career in public transport.

We truly value innovation and in a rapidly changing transport industry we know that diversity of thought is the way we can remain on the front foot.”

Key policies and initiatives in place to promote gender equality across our businesses include:

  • Tailored Journey Maker academy car licence upgrade training programs with focus on recruiting more women to frontline driver roles
  • Gender-equal and progressivepolicies including
    • Gender neutral paid parental leave
    • Domestic and Family Violence support
    • Prevention of Bullying and sex-based harassment
  • Transdev Flex – established commitment to flexible working practices including training for managers
  • Partnerships with key advocacy groups to support and target disadvantaged and minority groups
  • Champions of Change Coalition (formerly Male Champions of Change) membership
  • Employee-led Diversity and Inclusion council to raise awareness of potential gender-related barriers across the organisation
  • Internal communications awareness days and campaigns to raise awareness of issues such as everyday sexism, family and domestic violence as well mental health and wellbeing for all employees.

The disruptions of COVID-19 have seen many people change career direction or explore different industries.

During the height of the pandemic, the focus on essential workers and industries such as public transport gave people greater insight into working in a more secure, yet flexible industry.

Transdev has a proudly diverse workforce and in the lead-up to International Women’s Day is celebrating its frontline employees and encouraging more women to think about a career in public transport.

Talent Acquisition Manager Amanda Selleck said the team are seeing more women change industries and retrain to join the transport sector.

“We are seeing more interest from women looking for a change and wanting to work in a more secure industry. In our bus businesses, we are seeing more people taking part in our car license upgrade training program, which provides comprehensive driver training, so participants have all of the skills required to become bus drivers.

“Training is conducted in a very supportive and secure environment and we’ve seen great success with more women getting into the driver seat and taking charge of their new careers in public transport.”

For New South Wales bus trainee, Fenella, the training program helped improve her confidence.

“The trainers are excellent, they take their time building your skills and encouraging you. My main issue was nerves and my Trainer spent a lot of time giving me the confidence to believe in myself.

“It was also great to meet a new group of people in the same boat, we were all at different levels at the beginning but supported each other throughout the training.”

Women at the Wheel webinar: 9 March 6:30pm AEST

To celebrate International Women’s Day, Transdev is holding a webinar celebrating female talent in the public transport industry. The webinar will cover current opportunities available and entry level training programs and feature some of our female drivers and operational leaders sharing their perspectives.

Our teams in Australia and New Zealand have celebrated the success of standout employees in the annual Journey Maker Awards program.

The 2020 Journey Maker Awards recognised employees who went ‘above and beyond’ their job to achieve exceptional results and who stood out as true Journey Makers and ambassadors for Transdev.

Transdev Australasia received a record number of 366 nominations from people across the region’s bus, light rail, ferry and head office teams.

The seven categories reflect the global Moving You strategic pillars of Transdev.

The winners were announced in a virtual ceremony that included a special video showcase of the finalists.

Congratulations to all the winners!

Journey Maker Award Winners

Community Champion: Kerri Wanikau, Auckland Rail

Green Hero: Glenn Harrington, Sydney Ferries & John Rae, Brisbane Bus

High Performer: Eddy Norburn, Transdev Maintenance Services and Lynda Paoo, Auckland Bus

Innovation Starter: Karin Crowe, Head Office

Customer Advocate: Karen Gillies, Sydney Ferries & Mark Hamer, Perth Bus

Safety Hero: Analisa Fatialofa, Wellington Rail

Team Player: Janine Handley, Head Office & Stephen Hilliard, Wellington Bus

Congratulations to our special category winners:

Journey Maker of the Year: Lisa Boutherway, Sydney Light Rail

Young Journey Maker of the Year: Reeala Pepe, Sydney Bus

Team of the Year: Melbourne Bus

Collage image of 2020 Journey Maker Awards winners

The donations were raised through fundraising contributions by ferry passengers, staff raffles and unclaimed money left on ferries, topped up by a corporate donation from Transdev, the operator of ferries, light rail and bus services across Sydney.

 

It is the latest donation under Sydney Ferries 25-year partnership with the Westmead Children’s Hospital through the Bandaged Bears Day and Christmas fundraising appeals and other activities.

 

Dean Helm, Managing Director of Transdev Sydney Ferries, said: “Transdev, and our employees, believe in making a positive impact in the local communities we serve.

 

“2020 was a challenging year for many and we are very proud to have been able to continue to provide ferry services during the COVID-19 pandemic.

 

“Frontline medical workers are among the true heroes of these challenging times and we are particularly proud to be able to contribute to the vital work at Westmead Children’s Hospital.

 

“Through this donation we recognise and thank all the staff at the hospital for their dedication to their patients, the children’s families and the community.

 

“It has also been a challenging time for our own employees and I acknowledge their hard work in keeping the ferries operating, meeting our high levels of customer service, and enthusiastic support for this fundraising,” Mr Helm said.

 

 

 

Queries

Transdev Australasia
+61 400 221 052

Unbeknownst to Erin, who is a well-known journalist, radio and television personality, the super-sleuths at Transdev Sydney were on the case.

 Ms Molan was enjoying a weekend ride on Sydney’s newest light-rail, with her Younger Daughter Eliza a light-rail enthusiast. However, the weekend came to a grinding halt when Erin realised her phone had been left on a vehicle.

 Jumping into action, Erin employed the skills of her Partner, a detective, to track down the phone using its ‘Find My Phone’ function but, try as they may, the tram was always one step ahead. 

Little did Erin know the phone, which contained many sentimental photos, personal details, and high-profile contacts, was already safely secured at Transdev’s Randwick Depot. On her regular end-of-line safety and security vehicles, Driver Ivy discovered the phone and handed it to the Depot Operations Team in accordance with the proper ‘Lost and Found’ processes.

Keen to find her missing phone, the Nine Network and Today FM Breakfast Show star reached out to our Transdev Sydney Team early on Monday morning while recording her high rating breakfast radio show.

Not knowing the phone had been safely recovered the day prior our team member Evalee re-assured Erin that we’d do everything we can to reunite her with her much valued possession.

After a quick scan of lost property and confirmation of the description of the item, our Transdev Sydney Stakeholder and Community Engagement Manager Shaun was able to give Erin, her co-hosts Dave Hughes and Ed Kavalee and thousands of Sydneysiders listening in to the popular breakfast radio show the good news, live on air.

It was a sweet end too for our Transdev team, with Erin kindly gifting Ivy, Evalee, Shaun and our Journey Makers with chocolates and donuts as gratitude.

If you ever lose an item on one of our services, make sure you get in contact with us or your public-transport agency, and rest assured our dedicated team of Journey Makers will be doing everything they can to return it to you.

Erin Molan retrieves her phone with help from Sydney Light Rail team.

The iconic sails of the Sydney Opera House were illuminated in a special tribute to the frontline heroes of 2020.

To mark recent Australia Day events on the Sydney Harbour, the New South Wales Government wanted to acknowledge the hard work of Sydney essential workers such as public transport workers during the height of the COVID-19 pandemic.

Our very own General Purpose Hand from the Sydney Ferries team, Carlie Thornton, was one of the faces featured in a bold and moving image that was projected on to the Opera House sails.

During the pandemic, the Ferries team continued to operate services, even during lockdown, for essential journeys.

We are incredibly proud of Carlie and all of our teams for being symbolically recognised as one of the frontline heroes supporting our community.

 

Image Credit: NSW Government/Anna Warr

Queries

Kate Babic
Senior Communications Advisor
+61 400 221 052

The not-for profit organisation set up the Journey Maker Employment Program in January 2020, a partnership with the Victorian Government, Transdev and Australia Industry Group, to help create ongoing job opportunities for community members experiencing long-term unemployment.

However, within weeks, the program was forced to rethink its delivery strategy due to COVID-19 restrictions, which meant no physical contact with community members.

“The aim of the Journey Maker Employment Program is to help disadvantaged members of our community experiencing long-term unemployment to re-connect with the workforce” said Ahmed Hassan, Executive Director, Youth Activating Youth. “With Victorians facing a lengthy period of economic uncertainty due to the pandemic, it made it even more critical that we were able to provide access to retraining and upskilling into sectors with job opportunities.”

YAY worked with the state government and mobility provider, Transdev to launch the program and offer extensive online interview and careers coaching to assist successful applicants and ensure that they were ready for comprehensive on-road training.

The initiative received more than 180 registrations, with the Youth Activating Youth team providing one-on-one support for each applicant to prepare them for the interview process, while also facilitating online workshops on resume writing, interview preparation, and mock recorded and face-to face interview training.

Following a thorough recruitment process 16 applicants aged between 25 – 54 years were chosen to fill the 16 driver positions. Each applicant completed extensive on-road training for their role with a VicRoads accredited heavy vehicle training and assessment provider, before completing Transdev-specific training and induction with the support of Transdev’s dedicated training team.

Minister for Employment Jaala Pulford said the Victorian Government was proud to have backed the program through a $150,000 Jobs Victoria grant.

“We are helping to remove the barriers to employment that exist for too many people in the community,” Minister Pulford said.

“Jobs Victoria will be employing hundreds of new jobs mentors, advocates and counsellors in coming months to continue to support those who need help to get back to work.”

“At Transdev, we define ourselves not by our roles or job functions but rather by the aim of being Journey Makers, a title which acknowledges the impact that each one of our 5,800 employees across Australia and New Zealand have in helping to shape customers journey and experience on public transport,” Paul Birch, Transdev Chief People and Culture Officer, said.

“We are immensely proud to welcome the 16 new recruits into our workplace. And, as a team of people serving people, we are proud to be partnering in a program that supports jobs, encourages greater diversity, and leads to greater inclusion within our community and workplace,” Mr Birch added.

Mr Hasan stated that companies hiring long-term unemployed have reportedly experienced higher retention rates and greater workforce loyalty, which could be an unexpected competitive edge in an increasingly challenging market. “The Journey Maker Employment Program has helped to show the benefits and positive effects of hiring disadvantaged members of our community and involving them in the workplace, and we look forward to working with more corporations on similar initiatives” said Mr Hassan.

Contact our expert

Martin Stern
Head of Group Communications, CSR and Ethics
+61 429 656 872

Each tram would have been pulled by four horses and carried up to 30 passengers on the lower level with another 30 on the roof.

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Horse drawn tram at Redfern Station, Sydney 1900, and tram on the corner of Pitt and Hunter Streets, Sydney 1865 – Images: Courtesy of the National Archives of Australia

 

The trams were introduced in 1861 to transport people between the Redfern Railway terminus, along Pitt Street in the CBD to the array of ferries and ships docked at Circular Quay.

The trams in those days were operated privately by the Sydney Tramway and Omnibus Company.

The trams still run to Circular Quay but these days, the new L2 and L3 Lines services pass Devonshire Street on their way to Randwick and Kingsford, respectively.

Aerial view of Sydney Light Rail

Transdev’s original line, the L1, travels between the Concourse stop at Central Station and Dulwich Hill.

Up to 450 passengers can travel in comfort on each of Transdev’s coupled light rail vehicles.

Until the closure of the previous tram network in 1961, Sydney had the second largest tram system in the Commonwealth, behind London.

Light Rail vehicles side by side

Today, global transportation giant, Transdev, runs more than 20 light rail operations across 10 countries, including the USA, France, Ireland, Sweden, Germany, Spain and Morocco.

 

Instead of four horses, today’s Sydney trams can generate 4 x100kw, the equivalent of 544 horsepower and there’s no more sitting on the roof.

The company intends to create up to 300 new trainee jobs throughout 2021, with up to 100 of those due to commence by the end of January.

Paul Birch, Transdev Australasia’s Chief People and Culture Officer said a variety of different skills were required within the public transport sector, beyond simply driving a vehicle.

“Every day our team of Journey Makers provides thousands of Australians with safe, reliable and comfortable journeys on our services, and having a highly-skilled workforce is essential,” Mr Birch said.

“The opportunities at Transdev are vast and we employ everyone from drivers, mechanics, spray-painters, to transport planners, business development managers and cyber-security experts.”

“In response to the current climate the transport industry is changing rapidly and we are welcoming more people with transferable skills from industries such as customer service, finance and aviation into our workplace.”

Transdev is one of the largest multi-modal providers of public transport in the Pacific region, delivering bus, train, ferry, light rail and on-demand services which, on average, transport more that 137 million passengers each year.

Mr Birch hoped the move would help to make the transport industry more attractive to more people and increase diversity throughout the sector.

“As a business, Transdev is essentially in the people sector – that is we are a team of people serving people. It is for this reason that having a diverse workforce is critical,” Mr Birch added.

“In providing a high standard of customer experience it is important that our Journey Makers reflect and represent the community in which they serve. While we’ve invested significantly to achieve greater diversity across our workforce, there’s always more that we can do across the industry.

“Through our recruitment initiatives, we are hoping to attract people who may not of ever considered a career in public transport, such as women, school leavers, and those from Indigenous backgrounds.”

Transdev is actively seeking applicants for a number of positions nationally, for more information visit www.transdev.com.au/careers.

Transdev employees were happy to help Santa with an early Christmas surprise for children with life threatening illnesses by dropping in on one of Very Special Kids’ music therapy sessions.

Very Special Kids, is a children’s charity which supports families across Victoria who have a child with a life-threatening condition. The music therapy session is just one of the ways Very Special Kids supports approximately 850 families across Victoria. Other services include counselling, advocacy, sibling programs, bereavement support and specialist care at the Very Special Kids Hospice.

Ian Craig, Acting Managing Director said, “We strongly believe in giving back to the communities in which we operate and part of what makes Christmas special for many of us is spending time with our families.

“We hope that our support will raise awareness and funds which will allow Very Special Kids to continue providing much needed hope and comfort for Victorian families who have a child with a life threatening condition.”

Michael Wasley, Chief Executive Officer, Very Special Kids said, “Very Special Kids is incredibly grateful for Transdev Melbourne’s support, particularly during such a challenging year. The opportunity to share our Christmas Appeal through billboards across Melbourne has been fantastic.

Very Special Kids relies on the generous support of the community to support around 850 families that have a child with a life limiting condition at no cost.”

As part of the visit, Transdev Melbourne donated funds raised by staff to Very Special Kids’ Christmas Fundraising Campaign. It has also helped spread awareness of the fundraising campaign by securing $200,000 worth of advertising space around Melbourne.

The theme of the Christmas appeal highlights the important role Very Special Kids plays in providing specialist care and support services for families who have a child with a life threatening illness and calls on Victorians to donate to support their work.

Throughout 2020, Transdev has also supported Very Special Kids with donations raised through staff fundraising initiatives as part of its Community Partnership Program.

Donations to Very Special Kids Christmas Appeal can be made here.

As a public transport operator this plan sets out how we will achieve compliance with the Disability Standards for Accessible Public Transport 2002 Act in Australia by 2022.

This Plan details the initiatives that will support more accessible services for our customers, and a more accessible and inclusive workplace across six key priorities:

  • Accessible and Inclusive Workplace
  • Accessible and Inclusive Recruitment
  • Career Development, Education and Training
  • Information and Technology
  • Customer Service
  • Accessible Public Transport

We are committed to creating more inclusive public transport services to reflect the communities we serve.

Download a Microsoft Word version of the plan here  >

 

Transdev Australasia Accessibility and Inclusion Action Plan

Download a PDF file of the plan

The QBIC Awards are the primary awards for the Queensland bus and coach industry.

Transdev Australasia CEO Luke Agati said the award acknowledged Scott’s significant contributions to the bus and public transport sector, with his career at the company spanning 25 years.

“Commencing at our Capalaba Depot as an apprentice, Scott has risen through our company to now lead our maintenance, fleet and facilities team within Transdev Queensland’s bus business,” Mr Agati said.

“With an unwavering ethos of safety, Scott and his team have delivered an exceptional record of continued high performance over a number of years.

“The team have introduced mid-life vehicle refurbishments and additional measures which have reduced the number of mechanical faults, and since 2018 we’ve seen a 32% reduction in breakdowns to buses in our Queensland fleet.”

Through Scott’s leadership, Transdev has recruited several school-based and junior apprentices from throughout Brisbane’s bayside suburbs and the Redlands.

Mr Campbell, a life-long resident of Redlands, said he was honoured to receive the Award.

“When I started my apprenticeship all of those years ago, I wouldn’t have imagined that it could have led to a such a long and rewarding career in an exciting and ever changing industry,” Mr Campbell said.

“Companywide, Transdev is doing a lot of work to deliver more sustainable, smarter and environmentally friendly fleet with a new electric bus joining our fleet in 2021.

“When I first started my career as a diesel mechanic there’s no way that I thought I’d ever have the opportunity to be a leader in a team that is designing new solar, electric and hydrogen powered fleet.”

QBIC Executive Director David Tape said it is an honour to acknowledge people within our Industry each year for their achievements and contributions. “Scott’s leadership, application and dedication to his role stands him in the highest regard with his industry colleagues,” Mr Tape said.

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