katebabic, Author at Transdev Australasia

Transdev Australasia today announced Loretta Lynch as Managing Director, Transdev Melbourne.

Ms Lynch will join Transdev from Aurizon, bringing more than 20 years’ experience in international and domestic large-scale operations, managing people, contracts and finance across rail, public transport, construction and mining.

Ms Lynch has previously held the positions of Managing Director and Chief Financial Officer at G:Link, Keolis Downer’s Gold Coast light rail operation and will replace Ian Craig as he focuses on his role as Chief Operations, Bus Operations for Transdev Australasia.

Luke Agati, CEO, Transdev Australasia welcomed Ms Lynch to Transdev saying: “Loretta is a well-recognised and experienced leader in the public transport industry, with a unique combination of commercial and people leadership expertise and a strong track record of delivery of complex major projects and organisational targets.

“Loretta joins Transdev Melbourne at an exciting time, and is well qualified to build on recent business successes.

“Under Ian’s leadership, Transdev’s Melbourne bus operation has delivered significant business improvements and a renewed focus on the things that matter – delivering a safe, reliable and clean service for our customers,:” he said.

Loretta is a Graduate of the Australian Institute of Company Directors, and has held multiple corporate board positions; she is also a Fellow of the Australian Society of CPAs.

Loretta will join Transdev on 16 March.

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One of only 119 organisations in Australia to have received the citation, it is a strong endorsement of our ongoing commitment to gender equality and promoting diversity across the transport industry in Australia and New Zealand.

The WGEA citation is a leading practice recognition program that goes beyond compliance with the Workplace Gender Equality Act.

Criteria for the citation cover leadership, learning and development, gender remuneration gaps, flexible working and other initiatives to support family responsibilities, employee consultation, preventing sex-based harassment and discrimination, and targets for improving gender equality outcomes.

Transdev Australasia’s Head of Talent, Diversity and Inclusion and Learning and Engagement, Donna Jones, said the citation was a welcome endorsement of a commitment to diversity across all levels of the organisation.

“We have introduced a range of initiatives in the last two years including Journey Maker Academies that aim to address barriers women faced in participating in operational and front line roles in public transport by providing a tailored learning experience.

“We established a gender neutral parental leave policy and supported our Male Champions of Change to call out any potential everyday sexism by promoting the strong key message ‘It’s not okay today’ which was backed by training to help people call out sexism in the workplace in a non-confrontational way.

“Diversity is more than a metric to us – it is important that our organisation reflects the diversity of the communities we serve everyday,” she said.

WGEA Director Libby Lyons commented that the strategic and targeted action taken by citation holders was translating to faster progress in gender equality.

“They are closing their pay gap and increasing their representation of women in management at a faster rate than other employers in our data set.”

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The Transdev Graduate program has been ranked 43 in the 2020 listing of Australia’s Top 100 Graduate Employers.

In 2019, Transdev was ranked 56 so it is encouraging to see the program’s quality being recognised with a ranking increase in only the third year since its launch.

This year, the program was also recognised as finalists in the 2020 AFR Graduate Employers Awards.

Interviewed by the AFR, our Talent Acquisition Manager, Amanda Selleck, commented on graduates increasingly opting to choose purpose-driven roles:

“The graduates who align to Transdev and our values – giving back to the community, being community-minded, having the corporate social responsibility mindset of wanting to make a sustainable change – they are the ones that work the best.

“They are here for purpose. And it doesn’t matter if they are working in an ofﬁce, or if they’re in health and safety, or on the network; they can correlate exactly what they’re doing to having a sustainable impact on my local community.”

Our 18-month program provides graduates a blend of operational and function specific experience and training. We provide leadership development opportunities and a mentor program to ensure people can navigate their own path to success in our global organisation.

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We have made the decision to strengthen our leadership presence in New Zealand with the creation of a new dedicated Executive level role, supporting our growth and strategic vision for the region.

Greg Pollock will join Transdev Australasia’s Executive team in April, appointed Managing Director of New Zealand.

Greg is a proven leader with 25 years’ experience in the public and private sectors. He will join our team from Greater Wellington Regional Council where he is currently General Manager, Public Transport, responsible for the management of Metlink’s bus, rail and ferry networks.

Prior to joining Greater Wellington Regional Council, Greg was Managing Director of Pollock Consulting, Chief Executive of FairWay and Business Director at Beca.

As Managing Director of New Zealand, Greg will report directly to Transdev Australasia CEO, Luke Agati, and lead our excellent local leadership team, working closely with the Managing Directors of our Auckland and Wellington bus and rail operations.

Greg will be focused on enhancing relationships with our clients and stakeholders, growing our footprint across New Zealand, and ensuring we continue to improve public transport services in the communities we operate.

He will join Transdev in mid-April and will be based in Wellington.

Congratulations to Greg on his appointment!

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Rose Taikato is the latest train driver to graduate after an intensive nine months of training.

Rose came to the role after a tough few years with the tragic death of some family members and close friends, which made her realise life was too short and she wanted to make some major changes.

After 17 years living in the small town of Patea and working with local Iwi as a Kaumatua Program Coordinator, she started a search further afield for a new job. Patea had been a great place to bring up her four children but she felt it was time to leave the small town.

One of the many roles she applied for was a train driver in Wellington. It took two and a half months to get through the various levels of testing, but one by one, she passed and progressed through to the training school.

While it wasn’t necessarily a job she would have thought to apply for, she is really glad she did. “I wish I’d found this job 10 years ago. It’s nice to get a good job with good pay, and even be able to help others out.

When I started I was impressed by the number of staff who have worked here for 30, 40, even 50 years, which is proof that it must be a great role and place to work or people wouldn’t stay for so long. There are lots of great people here including the trainers and tutors.”

Rose describes learning to drive a train like learning a whole new language: “The rules, codes and engineering details of how a train works and how to troubleshoot technical issues are very different to driving a car on the road. The Locomotive Engineer training process also involves lots of supervised driving hours. Each time I had a new tutor I would be nervous that they would be really tough, but each tutor made me feel comfortable within the first hour, and each tutor taught me something different.”

Rose brings a wealth of life experience to the role, with four children who have now all moved out of home and are independent, two of which have children of their own. “My kids are really proud of me. My oldest daughter is now keen to take steps to become a driver over in Australia where she lives.”

Rose would encourage anyone looking for a new job to apply, particularly Maori, female and those living in small towns who might not typically think to apply.

“You can do anything you put your mind to – I hadn’t even dreamed of becoming a train driver, but now here I am qualified and driving hundreds of rail passengers!”

“Transdev welcomes Rose to the team! It’s great to have an enthusiastic new driver on board. Our trainers, tutors and Team Leaders have nothing but good things to say about Rose. We hope she has a long and satisfying driving career in Wellington, like so many who have come before her,” says Transdev’s Managing Director, Ian Ladd.

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The award follows the team’s 2019 Customer Service Team of the Year (Small Team) Award win at the Customer Service Institute of Australia’s (CSIA) Service Excellence awards.

It recognises the team’s success promoting a culture with customers at the heart, improving the quality of customer management and correspondence, and facilitating enhanced customer service skills across the organisation.

“Transdev’s team stood out for the way they developed a customer-focused culture across the organisation,” said Christine Churchill, Founder and CEO of the Customer Service Institute of America.

Transdev is a leading provider of bus, coach and on-demand transport services in Sydney. The team of in-excess of 1,000 employees operate a fleet of 455 buses to deliver 23 million customer journeys each year.

Managing Director of Transdev’s NSW bus operation Robert Macey, said the global award was a wonderful testament to the team’s commitment to supporting local customers.

“I am very proud of our team of Journey Makers – focused on our customers, understanding their behaviours, changing needs and delivering a great service.”

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Have your say

We have developed plans to improve ferry services to be implemented in 2021 and we are asking the community to share their feedback about the proposed changes.

This consultation process is conducted by Transdev on behalf of Transport for NSW.

Several resources and tools are available for you to inform yourself and join the conversation:

Routes and wharves brochures about the proposed service plans.
Route-specific surveys: answer a few questions about the proposed service changes.
Wharf feedback map: ‘pin’ the wharf you would like to comment on, answer a quick survey about proposed changes, share general feedback about this wharf and upload photos.
Q&A forum: ask your questions, our team will answer them.

How will your feedback be utilised to guide the final service plan?

At the end of February 2020, Transport for NSW and Sydney Ferries operator Transdev will conduct an in-depth review of the feedback you have shared with us.
From March to May 2020, we will review and adapt the service plan to ensure it meets your expectations.
Throughout the consultation process, we will send you updates on where we are at with consultation activities.

Have your say

Visit the Your Say website to find out more about proposed ferry service changes and lodge your feedback online. This feedback will help us to review and adapt our service plan.

Click Here

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Over the past few weeks we have seen a tremendous amount of community spirit and generosity emerge from the devastation of the bushfires.

Businesses, families and communities all want to reach out and make a difference. It is clear that the impact of these fires will continue to be felt throughout the year.

Transdev Australasia will donate $30,000 to the Australian Red Cross to provide a contribution to the direct support that is needed now.

Locally our teams across our bus, light rail and ferry operations in Australia have been organising fundraising events to support key bushfire relief agencies and established a group fundraising page

Supporting our people during this time is of utmost importance to us and we will be providing special leave on full pay to the volunteer fire fighters in the team and additional leave and support to employees in our team who have been directly impacted by the bushfires.

Serving and supporting the communities in which we work will always be part of the Transdev spirit.

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Transdev Australasia is pleased to announce that it has proudly started, on December 14, passenger services of the all-new Sydney light rail L2 Randwick Line between Sydney’s Circular Quay and Randwick, via Central Station.

The key benefits of the new light rail line include:

creating improved urban experience, reducing congestion and promoting sustainability;
offering better public transportation with more connections for more people; and
boosting the economy by easily taking people to the districts where they live, work and relax.

“This Sydney milestone is a powerful endorsement of Transdev’s global leadership in operating 25 light rail systems in 10 countries and comes as the final highlight of 2019 for Transdev in the light rail field, marked by numerous successes around the world. The year started with the Stage 1 Parramatta light rail (Sydney) contract in January, the extension of the Luas Dublin (Ireland) light rail contract in June, the contract for the Hurontario light rail in Canada and the commissioning of two light rail networks in France (Avignon, Saint-Etienne) in the fall. I am particularly proud of the achievements of Transdev light rail teams around the world,” stated Thierry Mallet, Chairman and CEO of Transdev Group.

Light rail is an environmentally-focused transportation mode that will reduce greenhouse gases and noise pollution to provide clean, efficient travel. It will provide a sustainable public transportation option to customers who live, work and travel within the CBD and South East, easing the pressure on Sydney’s roads by reducing the city’s reliance on cars and buses.

Among its environmental credentials: over 30 years, the Sydney Light Rail project will reduce greenhouse gas emissions by 663,000 tonnes by lowering bus and car use. As a reminder, light rail uses 10 times less energy than a car, per passenger kilometre.

In 2014, Transport for NSW (TfNSW) entered into a public private partnership with ALTRAC Light Rail (ALTRAC) to operate and maintain the Inner West Light Rail (L1 Dulwich Hill Line), and to design, build, finance, operate and maintain the new L2 and L3 Lines until 2036.

ALTRAC is a consortium consisting of Alstom, Acciona, Transdev and Capella Capital, which has contracted operations and maintenance (O&M) obligations to Transdev Australasia.

Passenger services on the L3 Kingsford Line between Circular Quay and Juniors Kingsford are expected to open in March 2020, seeing an additional five stops added to the network.

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Santa, the Minister for Public Transport and Transdev have teamed up today to complete a very special delivery in Victoria’s first locally built, fully electric bus.

Santa called on the Minister to help him collect and deliver donated Christmas gifts for kids in foster care and residential care, as part of the annual MacKillop Family Services Christmas Drive.

As part of the drive, Transdev’s elves collect and pack gifts generously donated by local schools and businesses to ensure kids in care can have a present to open on Christmas Day.

MacKillop’s Director of Community Engagement, Sam Patterson said that Christmas can be a difficult time of year for kids in care, who are often unable to spend the festive season with their birth family.

“Celebrating traditions helps create a tremendous sense of belonging.

“Thanks to the generous support of local schools and businesses such as Transdev, we can ensure every child in care will have a present under the Christmas tree this year,” said Mr Patterson.

In previous years, MacKillop had struggled to collect gifts and asked Transdev if they could help this year.

“We are very grateful for Transdev’s support – in the past our staff have had to drive around collecting presents.

“It’s time consuming and takes staff away from doing what they do best – supporting vulnerable kids and families,” said Mr Patterson.

Transdev’s Chief Officer, Bus Operations Ian Craig said he was delighted that Transdev could support such a worthwhile cause.

“We believe in giving back to the communities in which we operate, and what better way of doing that than ensuring vulnerable Victorian kids, get the special Christmas they deserve.

“Our business is all about people moving people, so it is really not much of a stretch to help Santa move some presents for kids in need,” said Mr Craig.

Transdev also donated over $1,000 worth of toys and conducted a donation drive among its staff.

Kids come into care at all ages, from babies to seventeen year olds, across all cultural, religious, and socio-economic backgrounds. All kids have experienced some form of abuse, neglect or trauma.

To find out more about how you can support MacKillop to bring Christmas cheer to kids in care visit: www.mackillop.org.au/get-involved/donate

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Each year we recognise exceptional achievements from 5,800 employees across our business in Australasia for the Golden Star Awards.

This year we received close to 300 nominations from teams across Australia and New Zealand in front-line, operational and management roles.

With categories designed to reflect our values of Passion, Performance, Innovation, Commitment, Safety and Partnership, the Golden Star Awards recognise our high achievers who have consistently demonstrated the ability to go the extra mile and truly make a difference to the lives of our colleagues, customers and our communities.

A CEO Award was granted to a team from our Sydney Light Rail business who volunteered their time for the Asylum Seeker Resource Centre.

The winners received their Golden Star award and $1500 travel voucher at a ceremony in Melbourne on Friday 29 November.

Congratulations to our journey makers who showed the impact that one person can have on their team and our community.

2019 Transdev Australasia Golden Star winners

Category	Winner	Achievement
Passion	JJ Phillips, Train Manager	JJ called out a racist passenger on a Wellington train service. Her intervention attracted international recognition including the Human Rights Commission.
Performance (Customer)	Katarina Oliveri, Customer Experience Manager	Katarina has led the transformation of the Sydney bus team customer experience and has been recognised by the Customer Institute of Australia.
Innovation (Journey Maker)	Amanda Selleck, Talent Acquisition Project Manager	Amanda has been instrumental in the development of the Transdev Graduate Program which in less than two years since inception was included in the AFR Top 100 Graduate Employers feature.
Commitment	Eddy Assad, Pre-service technician	Eddy has continually gone above and beyond to keep our light rail network up and running even in extreme weather conditions such as flooding
Safety Hero	Carlenna Green, Ticket Inspector	Faced with a life threatening situation resulting from an accident at a rail replacement stop, her quick thinking and calm demeanour helped keep an injured person alive until the emergency services arrived.
Partnership	Rob Marangon, Ferry Master	Rob initiated a “Work Inspirations Program” in partnership with the Smith Family and students from the Miller Technology School in Liverpool. This initiative provided students with the opportunity to apply for the Maritime Traineeship Program and one of the students gained ongoing employment with our Sydney Ferries team.
CEO Award	Sydney Light Rail team (special mention to team members Ajenta Conrad, Cecile Maggiore and Michael Digby)	Hard-working team members from our Sydney Light Rail team have been volunteering their time to support the Asylum Seeker Centre and have recently been recognised by the NSW Government as finalists in the Corporate Volunteer of the Year category

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The processing of your request requires the use of personal information about you. This information is necessary for us to provide you with an appropriate response as soon as possible. By sending this form, you accept that Transdev processes your request under the responsibility of the communication department which will transmit it to the appropriate Transdev correspondents.Your information will not be kept for more than 6 months. Moreover, the use of the Transdev computer system guarantees their protection. You have the right to access the information concerning you or to ask for its deletion, as well as the right to oppose, rectify and limit the use of your data. To exercise these rights or for any questions concerning this system, you can contact the Data Protection Officer by email dataprivacy@transdev.com or by post at Transdev headquarters, 3 allées de Grenelle - CS 20098 - 92442 Issy-les-Moulineaux. If, after having contacted us, you feel that your data protection rights have not been respected or that the system does not comply with data protection rules, you can submit a complaint to the CNIL.

Transdev, in partnership with Transport for NSW, this week announced a new high frequency Turn Up and Go shuttle bus trial commencing 18 November to provide a direct link between Lilli Pilli Point and Caringbah Station during peak times.

The 980 bus route is dedicated to getting local residents and visitors to and from Lilli Pilli Point and Caringbah Station, along Port Hacking Road which is one of the suburb’s busiest corridors.

The Turn Up and Go service will operate every 10 minutes between 6am to 9am to Caringbah Station and 4pm to 8:30pm to Lilli Pilli Point.

The trial will cater for customers who normally drive and park at the station. Customers can tap on and off using their Opal card, credit and debit cards and linked smart devices.

Opal bus fares apply and customers will receive all Opal travel rewards such as the $2 Opal transfer discount if they change between a train and a bus within 60 minutes.

Customers will need to be aged 7 years and over to travel on the Turn Up and Go vehicle as per road vehicle and safety requirements. Customers should plan their trip at www.transportnsw.info.

The Turn Up and Go shuttle buses seat 11 passengers and will run on a new 980 route alongside the existing 977 bus route operated by Transdev and will run for a 6 month trial period.

“Transdev is passionate about providing more personalised public transport options for our customers. By offering a point-to-hub connection in Caringbah, we are hoping to encourage greater public transport use for people who would normally drive to the station,” said Transdev’s Head of New Mobility, David Le Breton.

Transdev is a global leader in on demand public transport solutions and has successfully trialled a number of on demand transport pilots across NSW in Manly and the Sutherland Shire, and recently launched a new On Demand Ferry connecting the new Barangaroo precinct to popular tourist spots along the harbour.

Turn up and Go will go live after the 24-month Sutherland Shire On Demand trial service is completed on 17 November.

“Transdev is passionate about providing more personalised public transport options for our customers.

By offering a point-to-hub connection in Caringbah, we are hoping to encourage greater public transport use for people who would normally drive to the station,” said Transdev’s Head of New Mobility, David Le Breton.

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The processing of your request requires the use of personal information about you. This information is necessary for us to provide you with an appropriate response as soon as possible. By sending this form, you accept that Transdev processes your request under the responsibility of the communication department which will transmit it to the appropriate Transdev correspondents.Your information will not be kept for more than 6 months. Moreover, the use of the Transdev computer system guarantees their protection. You have the right to access the information concerning you or to ask for its deletion, as well as the right to oppose, rectify and limit the use of your data. To exercise these rights or for any questions concerning this system, you can contact the Data Protection Officer by email dataprivacy@transdev.com or by post at Transdev headquarters, 3 allées de Grenelle - CS 20098 - 92442 Issy-les-Moulineaux. If, after having contacted us, you feel that your data protection rights have not been respected or that the system does not comply with data protection rules, you can submit a complaint to the CNIL.

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