Sports-mad Craig has played “every sport under the sun” – it’s no wonder he has mastered the art of communication.

It’s been a critical component throughout his sporting career; a Wellington cricket representative and basketball and touch rugby rep.

And he’s now utilising those skills in the corporate world, as Mana Coach Services Chief Executive Officer. Only aged 35, he replaced former CEO Ian Turner in 2018.

“It was certainly a challenge that I had to weigh up – was it really what I wanted to do with my career at 35-years-old, something that I could take on at that level of responsibility at my age.

“Ian taught me a lot, particularly around the industry. And I guess what people like about me is that I bring a fresh perspective and I’m really system and process oriented.”

Born and bred in Tawa – 20 minutes north of Wellington – he left Tawa College to study a Bachelor of Commerce majoring in Accounting at the Victoria University of Wellington.

Graduating in 2007, with a Graduate Diploma in Professional Accounting to boot, he began his career at one of the world’s largest professional services networks of independent accounting and consulting member firms – Grant Thornton.

Three years later and he was a Chartered Accountant; six years later, an Operations Analyst opportunity presented itself at Mana.

Jumping at the chance “to get away from numbers and do something different”, Craig oversaw the policies and procedures review.

“During one of the Public Transport Operating Model contracts, I was promoted to Transition Manager and I basically ran the structure and the switch over to the contracts and preparing systems for that.”

The experience gave him a decent grounding in understanding operations and improving effectiveness and efficiency for the company.

At the time, he was also in charge of running the project that led to the implementation of the new Greater Wellington Regional Council contracts for Mana, ensuring compliance was to standard.

“I’m very lucky to have a really strong management team behind me, with an exponential amount of industry knowledge.

“All my managers have decades’ worth of industry knowledge, so I feel like I’m as good as my team, and my team is excellent. I always feel very fortunate they accepted me, for who I am and how I operate.

Craig has “dragged” the company into the 21st Century since the move, replacing staff’s desktops with laptops, implementing a more flexible working environment, and modifying the business’ systems and processes.

“In terms of how that worked out during the lockdown, it worked out perfectly. We were able to continue operating all the business functions from home.

“And my team has come to realise that just because you physically can’t be in the office, doesn’t mean that you can’t communicate with each other.

“That’s the biggest thing to take away, our strengths are built on our communication within the team. As long as you keep that communication up and keep everyone updated and making sure your team is motivated, you really take some good learnings away from COVID-19 that can be applied across the business.

“Our drivers did an excellent job throughout COVID-19 as well – they came in, they did the job, and as essential service workers they were the ones putting their lives at risk.

“Obviously not just my team at Mana-Newlands, but all of the essential service workers and bus drivers out there did an excellent job.”

The rigid 9-5 office hours have also been replaced with a more flexible regime – meaning anyone who needs to leave early for the school run or other appointments can make up that time later in the evening.

“It’s always been my approach that people should have flexible working arrangements, so people with kids and those who have dependents can look after them.

“That’s not a problem with me – so, long as they get the work done, I’m happy.”

As for Mana’s future, Craig wants to implement further innovative changes; a more electric and hydrogen fleet, world-class systems and processes.

Having been purchased in 2019 by Transdev, Mana is learning the “Transdev way”.

“We’re really in alignment with what Transdev is doing globally; ensuring that customer journeys are good, that we can provide innovative solutions for transport and moving people. That’s what we do.”

Implementing changes within a business which employs 100 staff isn’t something that Craig has taken lightly, and ensures he’s not “forcing anything down anyone’s throats”.

There’s no ‘I’ in team, as Craig knows all too well, he says it’s better to have people working with you than against you.

“So, my approach has always been to explain what it’s about, get people to try it and then understand where you’re trying to get to.

“I guess I’m trying to get buy-in before I go and make any sweeping changes. For example, with the working off laptops, we had a discussion with all the staff about why I was doing it and why it’s a good thing.

“And when you explain the benefits, it often becomes a straightforward decision with buy-in. And if staff can see any other methods that might help us on our journey, then I’m always open to implementing what staff say.

“At the end of the day, if changes affect people personally, then it has to work for everyone not just one person. We have to come to a solution that fits most.”

 

Article courtesy of Bus and Coach Association NZ magazine ‘Circular’. Author: James Paul

 

How did your Transdev journey begin?

Having had come back from a year-long exchange in 2018, I was keen to get some industry experience in the last year of my studies. I was lucky enough to have concurrently been offered two internships – thankfully, finding one that would transform into a career.

I worked as an intern in the stakeholder engagement team for Transdev Australasia from May 2019 up until I had started the graduate program in March of this year.

My role at Transdev is unlike anything that I had been exposed to during my degrees. Stakeholder engagement was a new realm for me – one that has been fun and rewarding to navigate so far. One thing that I have learnt through this process is that there is truly never a dull moment in public transport!

Tell us what you thought your first couple of months would be like in the graduate program?

Since Transdev is a dynamic organisation, I expected that there would be ample opportunity to see how other parts of the business work and co-exist. I am, for the most part, a big picture thinker – I like to understand and make sense of how my work interacts with and facilitates the other departments to function and vice versa.

Although COVID has stalled my operations placement program, I am still intent on gaining a greater insight into the operations side of Transdev – especially being in Sydney, where they span over three different modes.

How has your working day changed since COVID-19?

We are incredibly fortunate enough in Sydney to have slowly shifted to an alternating timetable, given the easing of the restrictions. I am in the office 2-3 days a week now but come and go when I please to coincide with avoiding peak hour rush.

My 9-5 is hugely flexible, more so than before. I feel that COVID initiated a societal shift in that it allowed us to be more transparent with our workload and voice what is and isn’t working in our day-to-day. When working from home, I closely follow the routine that I’ve established when working in the office. I find this to be the easiest way to keep a consistent routine.

What have you learnt during this period?

There is a wealth of lessons that I have learnt during this period, some of which include:

  • Staying connected – with your team and with others
  • Prioritising your mental health – to release negativity and increase productivity
  • Finding a healthy work-life balance – especially when your workstation is at home
  • Taking advantage of technology – although I sort of already knew this (honorary Gen Zer)
  • Being open to change – after all, not all change is bad

Are there any new habits or routine changes that you will continue even after COVID?

I think the most obvious one that can be said for a lot of people is the uptake of regular breaks – whether that be physical activity, coffee breaks, etc. That and getting into the routine of regularly catching up with your team both in a work and social context.

During COVID, I was also more inclined to read the news every morning. This is something that I’ve continued doing, having expanded my media monitoring to more arbitrary topics.

What advice would you give other graduates to continue to make the most of their program?

Embrace change. I think this period, although unprecedented, allows us to review and question how things have always been done and make necessary changes to potentially outdated functions and processes. How can we use this change to our advantage?

 

 

Image of Anita Ljubicic
Anita Ljubicic
Day one of Anita's induction featured a simulated light rail driving exercise

At Transdev, we believe public transport plays an important part in how a city comes to life.

We are a global leader in the operation of passenger transport services. Operating in 19 countries around the world, with 83,000 employees and managing 41,000 vehicles we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

Transdev and the wider public transport industry offer a ‘work family’ environment with camaraderie at heart. Leveraging from our global community, our businesses in Sydney and Melbourne offers you the tools that you need to succeed in your apprenticeship.

Whatever your role at Transdev, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community and our environment.

Applications for 2021 apprenticeships are now open in VIC and NSW.

During the webinar, we will have a live Q&A session with one of our apprentices and provide insights into our business, program structure and career pathways.

Opportunities in Sydney & Melbourne for apprenticeships include:

* Heavy Vehicle Mechanics
* Boilermaker (Sydney)
* Electrician (Sydney)


For more details and to apply, click the relevant state below.

To hear more about the program and hear from other apprentices, you can  tune in to our webinar on the link below.

 

Daniella debunks some myths about a career in the trades and shares her apprenticeship journey with us.

However, Transdev New Zealand’s Chief Officer and Managing Director Greg Pollock is also urging the Government to consider overseas travel trends, the opportunities to reduce emissions, and the new technologies that are becoming available, and how they might apply to the North Island Main Trunk Line.

KiwiRail yesterday announced that the Explorer would return in the Summer, to serve the domestic tourism market. The service was suspended in March, soon after New Zealand’s borders were closed to most foreigners.

“Transdev provides public transport services across five continents, and facilitates an average of 11 million journeys each day. From our perspective, good inter-regional public transport services are just as important as good metro public transport services; in terms of connecting communities, supporting economies, and reducing travel emissions,” says Greg Pollock.

“While KiwiRail’s tourism services are iconic, we think there could be room in the market for some innovation, and some new types of services that meet the different travel needs of New Zealanders.

“Internationally, the demand for inter-regional rail services is increasing. This is happening as more people recognise the efficiencies they offer, including the benefits of sleeper trains, and the fact that long distance rail can slash travel emissions,” Mr Pollock says.

“In addition, zero emission rail technologies are developing rapidly, and may soon be able to plug the gaps between the electrified and non-electrified sections of the route between Auckland and Wellington.

“If the Government wanted to test the market for such a service, and provide New Zealanders with a wider range of modern customer-focussed rail services, as New Zealand’s largest passenger rail operator Transdev would be open to becoming involved,” says Mr Pollock.

“Following a successful trial, the next step should be to run a well-subscribed, competitive tender process to deliver the value for money, quality and reliability that customers would be looking for.

“Regardless of who ran it, the service should also take account of the changed needs of the market, post-COVID – including domestic holidaymakers, overseas tourists, or those people who might become overnight commuters,” says Greg Pollock.

According to Mr Pollock it’s clear that the communities along the North Island Main Trunk Line believe it is important that passenger services return.

“It has been great to see the level of support from the communities and councils along the route, which have been lobbying for the resumption of the Explorer service. I’m glad that the Northern Explorer will be back, as it’s an important part of New Zealand’s rail legacy,” says Greg Pollock.

A letter from 18 regional, district and city councils will be presented to Parliament’s Transport and Infrastructure Select Committee in Wellington today (Thursday July 30) in support of the Explorer’s return.

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    Connie Pizzi, a Psychological Sciences/Business graduate, is starting her career in our recruitment team. She shares her insights with us.

    Tell us a bit about yourself and the journey that brought you to Transdev?

    Towards the end of my HR degree I found myself somehow landing an internship with Transdev. I couldn’t believe I got it! I was so excited just to gain some practical experience that I needed if I was going to land a job after my degree. I didn’t have any experience in the corporate world and the opportunity to gain it firsthand was something I would not take for granted. And I didn’t!

    I worked with the Transdev Australasia recruitment team from July – December and looked forward to every Monday & Tuesday because it was an opportunity to learn more.

    I think that I felt this way because of the extremely supportive and friendly team that I am fortunate enough to still be working with today. They welcomed me with open arms and with the patience to answer all my questions! It also helped me decide on what career path I wanted to take. When you are about to finish Uni, you have a freak out moment where you think ‘What’s next?’ You’ve just spent all these years studying different elements of a business and think, ‘which one do I want to pursue for my career?’ I was fortunate enough that my experience with the recruitment team steered me towards recruitment.

    I never thought of recruitment as a possible career path, but now I won’t look back.

    Tell us what you thought your first couple of months would be like in the graduate program?

    I thought there would be a lot of opportunity to get more involved in the full recruitment process. I anticipated that there would be opportunities to learn more about each business unit and I’ve experienced this through my placement at Transdev Melbourne.

    One of the reasons I love working for the Transdev recruitment team is because there are endless opportunities to be apart of different projects. Working on the recruitment process and interacting with a diverse pool of talent is just one of the tasks that keeps every day exciting.

    How has your working day changed since COVID 19?

    I have found working from home to be both a challenging and insightful experience. How am I supposed to work at home when I’m only just getting used to the 9-5 life? That extremely supportive and patient team I mentioned before, they are the key!

    Working from home was a completely foreign concept to me, I had just gotten used to my 7:44 train ride into the city but was happy to give that early train ride up 🙂 

    Having an extremely supportive manager helps!

    What have you learnt during this period?

    Here would be my five tips for working from home:
    1. Staying connected keeps you sane.
    2. It’s important for me to plan my days. So even if I am feeling extremely unmotivated and a bit down about everything that is happening outside the safety net of my home, my calendar doesn’t let me down my reminding me (and making me feel bad) about upcoming tasks that need to be done.
    3. Working on your personal development is just as important as getting your daily tasks completed.
    4. Don’t be afraid to ask questions if you feel like you need support
    5. Make an effort to take breaks, go for walks, grab a coffee etc.

    Are there any new habits or routine changes that you will continue even after COVID?

    – Pausing and going for a walk.
    – Adding tasks into my calendar and pre planning my day and week.

    What advice would you give other graduates to continue to make the most of their program?

    Communicate!! Especially if working from home. Your manager/ mentor is there to help.  I am beyond privileged to be apart of the Transdev Team and I look forward to my future within this fantastic public transport organisation.

    Image of Connie Pizzi
    Connie Pizzi, Transdev Graduate Program 2020

    Let’s not allow the focus on big-budget infrastructure projects to detract from the vital role public transport will play in revitalising our cities in a post-COVID world, says Greg Pollock.

    The recent match between the Blues and the Hurricanes was one of the world’s first major post-lockdown sporting fixtures. It was watched live by a celebratory crowd of more than 40,000. 

    The Commercial Bay shopping precinct opened a short time later, and since then has been extremely popular with Aucklanders wanting to try out all its eateries.   

    Meanwhile, in Wellington, the creative industries are back to work, including a large crew of people working on the new Avatar movie (now they are out of quarantine), among others. The important government sector is also gearing up to lead on the policy challenges of our economic recovery and in doing so, is helping bring our CBD back to life

    This is all stirring proof that New Zealand is past phase one of the Covid crisis (albeit with the need for ongoing vigilance at our borders), and that despite Covid, our cities are becoming more vibrant and dynamic as they grow in size. 

    We are now all firmly in phase two: restarting the economy, in the fastest and smartest ways possible. Given that many of those who will pay for the projects that will drive the recovery are still in primary school, it’s vital that this work benefits them, as much as it benefits New Zealanders of all ages.   

    Big-budget, “shovel-ready” infrastructure projects will clearly have a role to play in this recovery, and have received a lot of attention. 

    But not everything needs a ribbon-cutting ceremony to deliver economic results – let’s think about “shovel-ready services” too. 

    One of the simplest ways to help trigger a recovery (and to fight climate change, which must not be forgotten about) is an idea that has been around for a long time. Essentially, this idea is about funding public transport to the tune of how we want our cities to work in the future, rather than disproportionately basing that funding on the number of people who have used public transport in the previous 12 months. 

    Currently, the government requires half the cost of providing public transport services to be paid for by fares. 

    There are two problems with this.

    The first is that public transport benefits far more people than just those who use it. For instance, if you commute by car, think how much longer that would take if all those people on buses, trains and ferries were also using cars. Fewer cars on the roads also allows trucking operators to better conduct their essential business. Less congestion also means cleaner air, fewer emissions, more efficient use of space (less land is taken up by roads that often have to be widened over time), and stronger communities (which are bisected by busy roads that are dangerous and unpleasant to cross). 

    The second problem with basing so much public transport funding on current fare revenue is that trains, buses and ferries can’t be bought, and drivers can’t be trained and hired, once there’s a queue of people wanting to get on board. Public transport networks need to anticipate demand, not follow it. 

    Right now, though, customers are steadily returning to public transport. But the effect of three months of virtually no passengers has left a huge hole in the budgets of many of the country’s regional councils, and Auckland Transport. 

    It is vital that these authorities are able to continue the good work they have been doing on their public transport networks – these services have taken years to build to this point. 

    For example, in June last year, Auckland celebrated reaching 100 million trips made on public transport, over the previous 12 months. That’s more than 60 trips for every one of the 1.6 million people who live in the city. Auckland now rivals Wellington as a city that has public transport as part of its DNA. Christchurch is also building a better public transport network by investing more in services. 

    Reaching this point has required better buses, better trains, better stations, higher frequencies and the routes and services that people want. Now, at the busiest times in our biggest cities, a bus or train will come along every 10 minutes, meaning there’s no need to check a timetable. When public transport is as convenient as this, people will get out of their cars to use it. And when they do that, they benefit from a wider range of employment and training options, as well as important social opportunities.

    The COVID crisis will likely have one positive legacy: accelerating the shift from morning and afternoon peaks, as a result of employers allowing office workers more flexible working conditions. “Flattening the curve” of public transport timetables – so that higher frequencies are maintained throughout the day rather than just having a morning and evening peak – has a huge benefit. Many of us want to hang onto more flexible working hours and public transport needs to respond to this. Many people in the coming months will need to access retraining opportunities, education and new employment. But of course you can’t have higher frequencies without more drivers, more buses, trains and ferries. Once again, the need to move away from basing decisions on current fare revenue is clear. 

    What is also clear is that investing in services will be just as good for our economic recovery, for jobs and, more importantly, for our cities and our climate, as the shovel-ready projects. As a public transport operator, I acknowledge that I have a vested interest – albeit a step removed – in regional authorities investing more in public transport. But as a citizen, I have a far greater vested interest in creating a better future. Modern, high-frequency public transport networks are vital to ensuring that our people, our biggest cities, and the country, can fulfil their potential. I am sure this is what those future generations would want us to do. 

    Greg Pollock, Managing DIrector of Transdev New Zealand
    Opinion piece published in The Scoop on 5 July

    Image of Chief Officer New Zealand, Transdev, Greg Pollock

    The latest figures from Transdev show there have been 138 near misses on the light rail network since December, most involving pedestrians.

    It indicates many people are not paying attention when it comes to sharing the roads with trams travelling from Randwick and Kingsford to Circular Quay, and from Dulwich Hill to Central Station.

    Since the opening of the L2 Randwick Line in December, there have been 67 near misses involving pedestrians, 52 relating to cars and 19 concerning cyclists.

    Some of the behaviour has been disturbing with one motorist even driving the length of the dedicated Moore Park tram tunnel, narrowly avoiding a tram.

    “To save yourself a few seconds by running a red light or running a tram line is not worth it, you could end up dead,” NSW Transport Minister, Andrew Constance, warned.

    Transdev’s network of CCTV cameras has also captured scores of incidents of people walking into the paths of oncoming trams, which, when fully-laden, can weigh as much as 120 tonnes.

    “Many pedestrians attempt to cross the line as a tram is passing, wrongly assuming the other track is clear,” Transdev Sydney Managing Director, Arsene Durand-Raucher, explained.

    “We are urging the public to look left and right, check both ways for trams,” Mr Durand-Raucher added.

    “As people head back to the city for work and play, they must remember they’re still sharing George Street and other main roads with trams.”

    Whilst no pedestrian, motorist or cyclist has been seriously injured in the near miss incidents, tram drivers in many cases, are forced to engage their emergency brakes, potentially risking the safety of those on board the tram.

     

     

    For enquiries:

    Shaun Fewings
    Stakeholder and Communications Manager
    0411 430 267

    Contact mail

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      Our Transdev Group CEO, Thierry Mallet, has strongly endorsed the efforts of the UITP and the UN Environment Program which calls for smarter investments in our communities to address climate change in an official statement of support:

       

      “As we pause today in recognition of the World Environment Day and ponder this year’s theme “Time for Nature” we must acknowledge the profound effect the COVID-19 global pandemic has had on our industry, society and our way of life; the consequences of which we will most likely live with for a very long time.

      Therefore, Transdev Group stands with the UITP and the UN Environment Program (UNEP) in support of their joint statement “Moving on from COVID-19 on the right track” which calls for smarter investments in our communities to address climate change. Transdev, as a trusted partner is committed to support and guide cities and transit authorities to rebuild their services with clean, green and efficient public transportation.”

       

      Read the full statement here

       

       

      Contact our expert

      Transdev Australasia
      +61 400 221 052

      Contact mail

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        Transdev is always looking for dedicated people to drive our extensive bus fleet.

        Now more than ever, our communities rely on public transport as an essential service. Bus drivers, like all public transport workers, play an important role in delivering this service and that’s why we’re putting out the call for more drivers to join our team during this uncertain time.

        It is important to know that at Transdev the safety of our frontline employees is paramount. Accordingly, we’ve taken a range of proactive steps to help keep our bus drivers safe in the current environment, starting with our application and recruitment process.

        Online Application

        We have modified our application process so that it is mainly conducted online. If we decide to progress your initial application, you’ll undertake the following 7-step process.

        1. One way video interview
        2. Online testing focusing on Customer Service, Numeracy & Literacy
        3. Driving assessment
        4. Two-way video interview
        5. Verification checks & medical
        6. Formal offer

        Protecting our drivers

        If your application is ultimately successful you will join our team of drivers who are carrying out an essential role for our communities in these challenging times. To help protect our drivers:

        • All buses and depots are disinfected on a daily basis
        • All customer-facing staff are provided with hand sanitiser
        • Our drivers are allowed to wear face masks if they choose to
        • We are providing extra training to our drivers and communicating regularly with them.
        • We are educating passengers about demonstrating good hygiene practices whilst travelling.

        Help us provide an essential service!

        Helping keep our communities moving is a vastly rewarding role. It allows you to meet new people on a daily basis and see our city from a unique angle.

        If you are thinking of joining the Transdev team, we want you to know that we are doing everything in our power to make a safe working environment. If you would like to get on board, we encourage you to apply today!

         

         

        We encourage all our teams and customers to follow official health advice and key prevention measures such as washing or sanitising hands frequently, staying at home if unwell and to seek medical advice if you do show flu-like symptoms.

        Some of the steps we are taking now include:

        Customers

        • To ensure customer safety we are working collaboratively with the various transit authorities to minimise risk of transmission across our networks for bus, light rail, train and ferry services. These activities may vary depending on the respective region’s health advice and directives in Australia or New Zealand
        • Our teams have in place preventative measures such as increased cleaning regimes, changing customer protocols to minimise close contact and ensuring the availability of sanitisers and other PPE across all of our businesses
        • Service frequencies and operational changes will continue to be reviewed in line with government and transit authority advice.
        • We note the Australian Federal Government ban on non-essential gatherings of 500 or more persons from Monday 16 March does not apply to public transport. However, we continue to monitor this issue and will fully comply with the advice and guidance provided by the relevant government authorities in Australia and New Zealand

        Employees

        • Most office-based teams in Australia will start working from home in order to minimise potential of contracting or spreading the virus.
        • Our frontline teams who have more interaction with customers have been provided with additional support such as extra availability of PPE, sanitisers and customer contact protocols
        • There are regular updates and FAQs answered via employee mobile apps
        • Special Leave policies have been reviewed to ensure that employees have access to leave if they are required to be quarantined

        Stakeholders

        • We have suspended all domestic and international business travel and are providing remote or video-based communication alternatives where possible. Travel and government advice from health authorities will continue to be monitored.

        We encourage all our teams to observe official health advice from government authorities for the latest advice:

        Australia – https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

        New Zealand – https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

         

        Stephanie Mavrick has her dream job, but people are often surprised when she tells them what it is.

        That surprise turns to awe when they see her in action, charging starter motors and servicing cars for her family. A qualified Diesel Mechanic and winner of the 2019 Harry Hauenschild Apprentice of the Year award, Steph is proud of how far she has come at Transdev Queensland.

        Steph hopes she can advocate for other women to feel welcome in the mechanic field so they can find their place in an occupation that she has found to be challenging, rewarding and useful.

        “When I began as a Trade Assistant, I performed a diverse range of jobs and generally assisted the Mechanics. Instantly, I knew this was my niche and felt right at home. Working in a male-dominated industry, I felt I had to prove myself each day. I recall when I first started and had to change the tyres on a bus.

        The size of the tyre was almost as tall as me but this never deterred me. Using the tyre lever, I found it difficult to lift the tyre but my Leading Hand showed me how to operate a useful tool called a ‘wheel dolly’, a device making it easier to lift the tyre with leverage. With ease, I was able to pick the tyre up, remove it from the bus and replace with a new tyre. I no longer need the aid of a wheel dolly and have come a long way since those early days.

        People are always surprised when they ask what I do for a living. They look at me in disbelief, both in shock and in awe when I have been able to bring home my skills servicing, changing starter motors or replacing brakes on my mother’s and sibling’s car. When I’m asked why this profession, I tell them that I actually enjoy being a mechanic and I’m excited to come to work each day, it’s challenging, rewarding and very useful.

        I pride myself on being part of an amazing team at Transdev in helping the business achieve our fantastic reliability and punctuality targets.

        I’m honoured and humbled to be referred to as a role model for other women in mechanic roles and would like to advocate for other women why the mechanic space is and should be more open to welcoming more women. I am very grateful to Transdev for having and showing trust in giving me this opportunity.”           

         

        Jenny Herrod: trading the whisk for the wheel

        After thirty years as a pastry chef creating cakes and sweet treats in her own business, Jenny Herrod, made the decision to put down the whisk and get behind the wheel of a bus.

        After looking for a career change, Jenny recently joined Transdev, completing the Journey Maker Academy in February.

        The Journey Maker Academy is a Transdev initiative which has been developed to help people from outside the transport industry to become a bus driver. The program is particularly targeted at women, young people and those with a strong customer service background.

        Running a retail business and having strong customer service skills has equipped Jenny to welcome passengers on board her bus and ensure an exceptional journey.

        For Jenny, a mother of two teenage daughters, International Women’s Day is a day to celebrate the achievements of women and a reminder to women to get out there and give things a go.

        Jenny’s advice to women considering a career in the transport industry is to “Give it a shot. Don’t listen to people who say you can’t – believe in yourself and have a go.”

        Jenny’s most memorable moment at Transdev is getting her heaving vehicle licence.  “It’s something I’m pretty proud of. I’ve now got a better licence than my husband!” she exclaims.

        When not driving at Transdev, Jenny enjoys hiking and martial arts holding a black belt in Taekwondo.

        Transdev has an absolute commitment to gender equality and currently has a number of initiatives in place to support us to create a more inclusive workplace such as:

        • Our Journey Maker Academy which is helping us to diversify our workforce with a focus on greater recruitment of female drivers
        • Gender neutral paid parental leave
        • Paid family violence leave
        • Communications campaigns to create a more inclusive workplace
        • Employer of Choice Citation for Gender Equality by the Workplace Gender Equality Agency through Transdev Australasia. 

        This International Women’s Day, we will be celebrating the steps we have collectively taken to create a more equal society, as well as reflecting on how we can continue to work towards equality.

        For more information contact:

        Transdev Australasia
        +61 400 221 052

        Contact mail

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