Our Wellington rail team is attracting more women to the industry with its diverse career pathways and inclusive culture.

 

Transdev Wellington General Manager of People and Culture, Emma MacRae, says the number of women working at Transdev Wellington is currently rising by 1% per year, and this number is expected to grow.

 

“In 2020, we saw the number of women locomotive engineers rise to an all-time high of 11%, up from 7.8% in 2019, and across roles women team leaders increased from 33% to 38%.”

 

Metlink Operations Manager, Melissa Anderson says these results are well above the wider Australasian rail industry rate which sits at 27% women, according to the latest Australasian Railway Association (ARA) Gender Diversity Report 2019.

 

All of our teams strive to reflect the diversity of the communities that we serve, and we are pleased to play a part in changing the face of public transport.

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    Today marks the beginning of National Reconciliation Week across Australia. This year’s theme ‘More than a Word’ encourages us to be braver and take more substantive action to Reconciliation with our First Nations communities.

    Transdev proudly supports our First Nations communities. The launch of Transdev Australasia’s Innovate Reconciliation Action Plan (RAP) in 2019 was an important step in our diversity journey. 

    The RAP – which was developed in consultation with our Reconciliation Working Group and Reconciliation Australia, and endorsed by Reconciliation Australia in 2019 – is a critical framework guiding us as we increase our efforts to foster collaborative relationships with Australia’s First Peoples on whose land we operate.

    We have applied the principles of the Aboriginal Participation Policy to our employment and procurement activities since 2018, supporting:

    • Employment opportunities for Aboriginal people within Aboriginal owned businesses
    • Employment opportunities for Aboriginal people within non-Aboriginal owned businesses
    • Sustainable growth of Aboriginal-owned businesses by driving demand via government procurement of goods and services.

    We still have a long way to go and will continue to work with our community partners and our First Nations employees to guide further action and change.

    Our first RAP also showed us the importance of more community-led, ‘grapevine’ recruitment strategies to attract and retain Aboriginal and Torres Strait Islander job seekers which we are now implementing.

    This year we are proud to share the perspectives of Ella and Chloe, two proud First Nations Transdev employees, who are members of our Reconciliation Action Plan (RAP) committee. They share what Reconciliation means to them and their input into our RAP.

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      At Transdev we empower freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good.

      Each day, we transport people who work, study, train, and meet... Each day, we connect communities, whether they are rural, urban, or outlying suburban areas. Each day, we imagine the future of mobility with our employees and clients, and together we are designing a world that is more efficient, safer, more equitable, and more respectful of the environment.

      Everywhere we are based, we take care of our passengers, in order to give them the best possible service. We share our experiences with all of our stakeholders, to meet the challenges of equity and access for communities, and we dare to propose solutions that are ever more innovative.

      We encourage diversity and inclusion and are entering the energy transition in practical terms, serving the common good.

      We are a team of people serving people, and we are passionate about what we do.

       

       

      Towards Sustainable and Inclusive Mobility

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      Victoria’s first fully-electric bus will feature the special Pride-themed livery throughout May and will feature in the Midsumma Festival Pride March on Sunday 23 May together with Transdev Melbourne employees.

      Ian Craig, Managing Director, Transdev Melbourne said, “We are committed to delivering an inclusive, welcoming and safe bus service for all.

      “At Transdev, inclusion is more than just a word, it is about respecting and appreciating people for who they are. We hope this bus sends a clear message to our customers, the community and our people about the value we place on diversity.”

      The special livery encourages members of the Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTQI+) to ‘Ride with Pride’, a slogan which was developed by Transdev staff in 2019 to show support for members of the LGBTQI+ community and demonstrate Transdev’s commitment to diversity.

      LGBTQI+ Transdev staff and allies will participate in the annual march which celebrates solidarity in gender and sexuality diversity in front of more than 45,000 people.

      Earlier this year Transdev’s Sydney Light Rail featured a rainbow livery to coincide with Sydney’s annual Mardi Gras festival.

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        For six months Johnsonville, Melling, Kāpiti and Hutt Valley train lines will trial a Pantograph Collision Detection System (PCDS) that assesses the overhead wire conditions and reports if they require maintenance.

        Usually, manual inspections of the overhead wire require train services to stop and are dependent on manpower, time and good weather.

        Luke Basilicata, Fleet Engineering Manager for Transdev Wellington, says “The Pantograph Collision Detection System should help reduce the 230 labour hours and tens of thousands of dollars in materials spent in the past two years in corrective maintenance on the fleet.”

        “If the trial is successful, we hope to install up to three more PCDS on our trains – which will go a long way towards improving the safety and reliability of our network.”

        The PCDS technology is smart in many ways – it runs on solar energy combined with battery and report back to operators in real-time through 3G.

        Metlink General Manager, Scott Gallacher says, “Metlink is always looking forward to find innovative ways to deliver more reliable and efficient public transport, while ensuring the health and safety of our passengers.

        “The trial of this new technology is a fabulous example of how our operators are exploring more effective ways to boost maintenance procedures and reduce disruptions along the way.”

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          As public transport operators in the Greater Wellington Region, the team at Transdev Wellington recognise the importance of their role in providing transportation for those with additional accessibility needs.
          The team has been recognised for being a positive example of an accessible public transport provider.

          The Wellington Rail training team provide important training for all customer facing staff on how to best provide service to those within the accessibility community, as well as ensuring that respect and consideration is emphasised for all passengers.
          Lara Franklin, Training Manager for Transdev Wellington speaks about the recent nomination.

          “It’s exciting to be nominated for something so positive. We are working hard to continuously improve the customer experience for all people including those with additional accessibility needs.”

          Part of this includes working closely with members of the accessibility community to provide genuine and positive training.

          One example being the team’s great relationship with George Taggert, part of the blind and low vision community, who assists with the training of staff.

          “We used to have two employees from Blind + Low Vision come and deliver the session, however a change in their circumstances and workloads meant they weren’t going to be available and George offered to step in and help out.

          The team now deliver the session with George volunteering his time, adding real value to our training.”

          The team and training recognise how important it is to provide a comfortable and inclusive service for those with additional needs and how a positive experience can really make the difference in providing confidence to those within the accessibility community.

          The training with staff and support from individuals such as George Taggert reflect Transdev’s core values as an inclusive and customer service leading operator for all customers.

          “Metlink is delighted to see our rail operator Transdev being recognised for their amazing work, including the training that they have put in place and their ongoing commitment to passengers who need accessibility support.

          We’re immensely proud of all the people that work right across the Metlink family and this nomination is a testament to their passion, ongoing improvements and their desire to keep on doing the right things for all of our wonderful passengers,” says Scott Gallacher, General Manager for Metlink.

          To progress into the next stage of the awards process, voting will begin for all nominees from 16 – 21 March.

          Voting can be done via The Access Alliance web page.

          This year’s theme of ‘Choose to Challenge’ for International Women’s Day is a powerful reminder that we all have the power to challenge gender-based stereotypes and advocate for change.

          We are passionate about working towards creating a more diverse transport industry and celebrating the women in our industry.

          COVID-19 has changed the careers landscape for many people, and for women, it’s been a catalyst to explore careers they may have never considered previously.

          Frontline public transport roles can provide a more secure and flexible career option for women and there are many transferable skills from industries such as customer service, aviation, logistics and hospitality.

          A special webinar event on Tuesday 9 March will feature and celebrate women in our bus industry who will share their perspective to encourage other women to consider a career change. 

          International Women's Day promo graphic

          We are proud to have received a WGEA Employer of Choice for Gender Equality citation in 2021 for a third consecutive year.

          The Employer of Choice for Gender Equality (EOCGE) citation is a voluntary leading-practice recognition program designed to encourage, recognise and promote organisations’ active commitment to achieving gender equality in Australian workplaces.

          We are passionate about working towards creating real change in our teams and the industry by proactively attracting and recruiting Journey Makers from all walks of life.

          General Manager for Group Talent, Diversity, Learning and Engagement Donna Jones, said the citation reflected an ongoing commitment to gender equality.

          “A gender equal organisation is one that creates opportunities for all employees. We want our workforce to reflect the diversity of our communities.

          “The transport industry is dynamic and changing and from a recruitment perspective we are focused on removing barriers to attract more women to consider a career in public transport.

          We truly value innovation and in a rapidly changing transport industry we know that diversity of thought is the way we can remain on the front foot.”

          Key policies and initiatives in place to promote gender equality across our businesses include:

          • Tailored Journey Maker academy car licence upgrade training programs with focus on recruiting more women to frontline driver roles
          • Gender-equal and progressivepolicies including
            • Gender neutral paid parental leave
            • Domestic and Family Violence support
            • Prevention of Bullying and sex-based harassment
          • Transdev Flex – established commitment to flexible working practices including training for managers
          • Partnerships with key advocacy groups to support and target disadvantaged and minority groups
          • Champions of Change Coalition (formerly Male Champions of Change) membership
          • Employee-led Diversity and Inclusion council to raise awareness of potential gender-related barriers across the organisation
          • Internal communications awareness days and campaigns to raise awareness of issues such as everyday sexism, family and domestic violence as well mental health and wellbeing for all employees.

          The disruptions of COVID-19 have seen many people change career direction or explore different industries.

          During the height of the pandemic, the focus on essential workers and industries such as public transport gave people greater insight into working in a more secure, yet flexible industry.

          Transdev has a proudly diverse workforce and in the lead-up to International Women’s Day is celebrating its frontline employees and encouraging more women to think about a career in public transport.

          Talent Acquisition Manager Amanda Selleck said the team are seeing more women change industries and retrain to join the transport sector.

          “We are seeing more interest from women looking for a change and wanting to work in a more secure industry. In our bus businesses, we are seeing more people taking part in our car license upgrade training program, which provides comprehensive driver training, so participants have all of the skills required to become bus drivers.

          “Training is conducted in a very supportive and secure environment and we’ve seen great success with more women getting into the driver seat and taking charge of their new careers in public transport.”

          For New South Wales bus trainee, Fenella, the training program helped improve her confidence.

          “The trainers are excellent, they take their time building your skills and encouraging you. My main issue was nerves and my Trainer spent a lot of time giving me the confidence to believe in myself.

          “It was also great to meet a new group of people in the same boat, we were all at different levels at the beginning but supported each other throughout the training.”

          Women at the Wheel webinar: 9 March 6:30pm AEST

          To celebrate International Women’s Day, Transdev is holding a webinar celebrating female talent in the public transport industry. The webinar will cover current opportunities available and entry level training programs and feature some of our female drivers and operational leaders sharing their perspectives.

          Our teams in Australia and New Zealand have celebrated the success of standout employees in the annual Journey Maker Awards program.

          The 2020 Journey Maker Awards recognised employees who went ‘above and beyond’ their job to achieve exceptional results and who stood out as true Journey Makers and ambassadors for Transdev.

          Transdev Australasia received a record number of 366 nominations from people across the region’s bus, light rail, ferry and head office teams.

          The seven categories reflect the global Moving You strategic pillars of Transdev.

          The winners were announced in a virtual ceremony that included a special video showcase of the finalists.

          Congratulations to all the winners!

          Journey Maker Award Winners

          Community Champion: Kerri Wanikau, Auckland Rail

          Green Hero: Glenn Harrington, Sydney Ferries & John Rae, Brisbane Bus

          High Performer: Eddy Norburn, Transdev Maintenance Services and Lynda Paoo, Auckland Bus

          Innovation Starter: Karin Crowe, Head Office

          Customer Advocate: Karen Gillies, Sydney Ferries & Mark Hamer, Perth Bus

          Safety Hero: Analisa Fatialofa, Wellington Rail

          Team Player: Janine Handley, Head Office & Stephen Hilliard, Wellington Bus

          Congratulations to our special category winners:

          Journey Maker of the Year: Lisa Boutherway, Sydney Light Rail

          Young Journey Maker of the Year: Reeala Pepe, Sydney Bus

          Team of the Year: Melbourne Bus

          Collage image of 2020 Journey Maker Awards winners

          The donations were raised through fundraising contributions by ferry passengers, staff raffles and unclaimed money left on ferries, topped up by a corporate donation from Transdev, the operator of ferries, light rail and bus services across Sydney.

           

          It is the latest donation under Sydney Ferries 25-year partnership with the Westmead Children’s Hospital through the Bandaged Bears Day and Christmas fundraising appeals and other activities.

           

          Dean Helm, Managing Director of Transdev Sydney Ferries, said: “Transdev, and our employees, believe in making a positive impact in the local communities we serve.

           

          “2020 was a challenging year for many and we are very proud to have been able to continue to provide ferry services during the COVID-19 pandemic.

           

          “Frontline medical workers are among the true heroes of these challenging times and we are particularly proud to be able to contribute to the vital work at Westmead Children’s Hospital.

           

          “Through this donation we recognise and thank all the staff at the hospital for their dedication to their patients, the children’s families and the community.

           

          “It has also been a challenging time for our own employees and I acknowledge their hard work in keeping the ferries operating, meeting our high levels of customer service, and enthusiastic support for this fundraising,” Mr Helm said.

           

           

           

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            The iconic sails of the Sydney Opera House were illuminated in a special tribute to the frontline heroes of 2020.

            To mark recent Australia Day events on the Sydney Harbour, the New South Wales Government wanted to acknowledge the hard work of Sydney essential workers such as public transport workers during the height of the COVID-19 pandemic.

            Our very own General Purpose Hand from the Sydney Ferries team, Carlie Thornton, was one of the faces featured in a bold and moving image that was projected on to the Opera House sails.

            During the pandemic, the Ferries team continued to operate services, even during lockdown, for essential journeys.

            We are incredibly proud of Carlie and all of our teams for being symbolically recognised as one of the frontline heroes supporting our community.

             

            Image Credit: NSW Government/Anna Warr

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