From Monday 22 to Friday 26 July, daily between 7.30am and 10.30am, and from 3.30pm to 6.30pm, L1 Dulwich Hill Line, L2 Randwick Line and L3 Kingsford Line light rail services will be impacted due to industrial action.

Passengers are urged to plan ahead considering these replacement services:

L1 Dulwich Hill Line:
· L1 trams will run between Central Grand Concourse and Lilyfield at a reduced frequency of every 10 to 15 minutes.
· Replacement buses will run between Lilyfield and Dulwich Hill every 10 to 15 minutes.

L2 Randwick Line:
· L2 trams will not run between Circular Quay and Central Chalmers Street. Use alternative transport, including trains, regular buses or walking if able.
· Trams will run between Central Chalmers Street and Randwick at a reduced frequency of every 10 to 15 minutes.
· Replacement buses will run between Central Chalmers and Randwick every 10 to 15 minutes.

L3 Kingsford Line:
· L3 trams will not run between Circular Quay and Juniors Kingsford.
· Use alternative transport between Circular Quay and Central Chalmers Street, including trains, regular buses or walking if able.
· Use replacement buses or regular bus routes between Central Chalmers Street and Juniors Kingsford. L3 replacement buses will run every 10 to 15 minutes.

Staff will be stationed at busy points across the network to help customers. Trams will progressively resume daily from 10:30am and again from 6:30pm before returning to full service from Saturday 27 July.

Pre-planned tram maintenance work will take place from Monday 22 July to Wednesday 24 July nightly between 9pm and 1am.

L2 Randwick and L3 Kingsford lines will not run during this time. Customers should use alternative transport including replacement buses between Central Chalmers Street and Randwick or Juniors Kingsford.

Transdev Sydney Managing Director Arsene Durand-Raucher said he apologised for the service disruptions and urged customers to plan ahead.

“We are working hard with transport partners to minimise impact to customers caused by this industrial action,” Mr Durand-Raucher said.

“Customers should plan ahead and consider alternate transport options during the disruption period or, if possible, avoid non-essential travel on the trams.

“We will have as many personnel as possible on the ground to help manage the disruptions. Testing activities for Parramatta Light Rail will continue.

“We thank customers for their patience as we work to resolve our new Enterprise Agreement.”

Media Contact

Miguel Holland
miguel.holland@transdev.com.au
+61 428 962 699 | transdev.com.au

The Plan, covering a three-year period, charts a clear course for the cultivation of close, meaningful connections with the First Peoples of Australia, on whose sacred lands and waters Transdev operates.

“This document reaffirms our commitment to reconciliation and acts as an important guide in the continued development of our relationships with the First Peoples of Australia,” said Chief Executive Officer of Transdev Australia & New Zealand, Brian Brennan.

“I’m confident this Plan will strengthen the critical bonds between ourselves and Aboriginal and Torres Strait Islander communities,” he said.

“New initiatives, such as deploying cultural awareness training across our workforce, will ensure we take a broad, informed approach, with specific actions producing lasting impacts.”

Chief Operating Officer for Transdev Australia & New Zealand and Chair of the RAP Committee, Peter Lensink, said that as well as being a moral imperative, the initiatives outlined had a clear positive impact on the business.

“Our workforce knows our reconciliation journey will drive a more mature organisation,” he said.

“I look forward to seeing this Plan come to fruition over the course of the next three years and work is already afoot on these important initiatives.”

Transdev’s Innovate RAP identifies actions that will:

  • Create more meaningful employment pathways for First Nations people;
  • Grow stronger community connections;
  • Advance the cultural competency of our Journey Makers; and
  • Develop deeper partnerships, increasing the procurement of products and services from First Nations owned and operated organisations.

The document can be accessed and read in full here.

YJM was today named as the successful bidder to operate and maintain Melbourne’s 250-kilometre tram network for an initial term of nine years, beginning in December.

The joint venture brings unrivalled transport experience through Transdev – a multi-modal operator in Australia and New Zealand – and John Holland, a leading building, infrastructure and end-to-end rail and transport company.

Transdev Australia and New Zealand CEO Brian Brennan said he was proud of and excited by the trust placed in YJM to keep Melbourne moving.

“Choosing YJM to run Yarra Trams is a tremendous honour and privilege because the responsibility and opportunities are immense,” Mr Brennan said.

“Our partnership will support the State’s vision of more integrated, sustainable transport for Victoria and the delivery of Melbourne’s Tram Plan.

“Our focus is performance and customer experience – unlocking smarter ways to move more people, day and night, with the real-time information they need, when they need it.”

John Holland’s Executive General Manager – Rail and Transport Steve Butcher said John Holland was proud to be leveraging its skills and experience in end-to-end rail solutions to write the next chapter for the world’s largest tram network.

“Melburnians deserve a world-class tram network – and we’re proud to be bringing our industry-leading expertise to deliver the best possible passenger experience for this growing city,” Mr Butcher said.

“We’re committed to continuous improvement of the tram network and look forward to operating the fleet of Next Generation Trams, as we deliver the state-of-the-art depot infrastructure that will house them.

“We also pride ourselves on creating a diverse, inclusive and connected workforce that reflects the people we serve every day.”

YJM has a detailed plan in place for the December changeover which prioritises a seamless transition for customers and the existing workforce.

About Transdev and John Holland

Transdev and John Holland are contracted to operate 20 light rail networks globally, including four Australian light rail networks in Sydney, Parramatta, Canberra and Adelaide. They also operate, as a joint venture, the largest bus contract in Australia in Sydney’s Eastern Suburbs, providing 49 million passengers trips with more than 1.4m scheduled route services in 2023.

Media contact

Cameron Whalan
Stakeholder Engagement Manager
+61 400 242 297
media@transdev.com.au

The Statement identifies the modern slavery risks within the business, its supply chains, and the actions being taken to address them

Transdev Australia & New Zealand’s A/Chief Executive Officer Nathan Lanthois stressed the importance of ensuring that no person’s freedom is denied anywhere in business operations

“As a company committed to sound environment, social and governance practices, this document is an important annual commitment,” said Mr Lanthois.

“We continue to make strong progress in the implementation of our Sustainable Procurement Action Plan launched in 2020, supported by the robust governance and risk management practices that we inherit from our European headquarters.”

Key objectives of the Plan include ensuring that:

  • Businesses operate in accordance with the Modern Slavery Act 2018 (Cth);
  • Employees understand modern slavery;
  • Avenues for reporting potential instances of modern slavery within and outside the organisation are available; and
  • Potential or actual modern slavery practices are eliminated from operations and supply chains.

The full Statement is available for download below.

Key highlights of Transdev Australasia’s 2023 Modern Slavery statement include:

  • Continued implementation of and progress against the Sustainable Procurement Action Plan;
  • An overview of existing policies and governance mitigating human rights risks including Modern Slavery within the business and its supply chains; and
  • A plan for continuous improvement and proactive engagement of suppliers to combat Modern Slavery in the future.

2023 Modern Slavery Statement

Download

Transdev Sydney Light Rail’s L1 Dulwich Hill line will soon run for an extra three hours every day.

From Monday 29 April, trams will permanently operate an extended period between 5am and 1am, seven days a week. L1 trams previously ran 6am to 11pm.

It also means an extra 160 extra trams operating each day – great news for late night revellers, early birds and the whole Inner west.

We couldn’t be prouder to be delivering this fantastic investment into Sydney’s round-the-clock economy with thanks to our brilliant partners within the NSW Government, at ALTRAC Light Rail, not to mention the Journey Makers internally who’ve enabled this value add to the people of Sydney.

Find out more via Transport for NSW’s media release here. 

The annual staff awards ceremony  at Sydney’s Darling Harbour was a chance to celebrate the exceptional accomplishments of Transdev employees – known as ‘Journey Makers’ – across nine award categories during 2023.

“I was delighted with the record number of award nominations this year – 565 nominations by our people to recognise their peers,” CEO Brian Brennan said.

“It’s a source of immense pride for me: not only at the volume of talent but also of the strength of our internal culture where colleagues take pleasure in calling out outstanding efforts.”

“I was delighted with the record number of award nominations this year – 565 nominations from our people recognising their peers

— Brian Brennan, CEO

Winners of Transdev’s Journey Maker Awards for 2023 are:

  • Chief Executive Officer Award: Kiersten Hocking (Transdev Sydney Support Office)         
  • Chief Operating Officer Award: Aterea McLean (Transdev Western Australia Buses)
  • Community Champion: Edward Pram (Transdev Auckland Buses – Howick & Eastern) 
  • Customer Advocate: Harinder Baweja (Transdev Sydney Light Rail)        
  • Green Hero: Joel Gloede (Transdev Sydney Ferries)
  • High Performer: Chloe Scully (Transdev Sydney Support Office)
  • Innovation Starter: Yiwei Wang (Transdev Queensland Bus)
  • Safety Hero: Jahan Sid (Transdev John Holland Buses) 
  • Team Player: Marty Taylor (Transdev Wellington Heavy Rail) 

Transdev will be highlighting the specific actions of each of the Journey Makers crowned winners in each category on their social media channels over the course of December.

Recently, Journey Makers at Sydney Light Rail have witnessed heart-stopping incidents where distracted or unaware pedestrians walked into the path of oncoming light rail vehicles or ventured across tracks during red lights. Moments like these have inspired the “Don’t Run the Risk” campaign, a collective effort to promote safe travel behaviours.


The campaign, in collaboration with client Transport for NSW, will be rolled out across the light rail network, other customer channels and social media during the school holidays in Sydney. This is a popular period for families and visitors both local and international, some of whom may not be familiar with sharing spaces with light rail vehicles.


The aim is to eliminate risk around the light rail. The public is urged to think of it as they would when crossing the road: stay aware of your surroundings, look up from your phone, step away from light rail vehicles and keep your child’s hand firmly in yours.


Whether you’re making your journey as a pedestrian, cyclist or aboard the light rail, safety must pave the way. Please share this message with your family, friends, colleagues and customers to help keep everyone safe on or around light rail.

A mock up of the 'Don't Run the Risk' Safety Campaign as it will appear on Sydney Light Rail carriages. The illustration of the light rail, alongside it's usual red regalia, features black and yellow signage advising pedestrians to ensure they observe safe behaviour around the light rail.

At the TJHB launch events on Friday, we heard moving stories and messages from colleagues who are members of the LGBTQIA+ community.

Of course, we also enjoyed some delicious food and coffee, and provided Pride Fact Sheets to help inform our staff about all the activities happening in our city.

Photo courtesy of Neil Osbourne.

TJHB bus operators will transport thousands of locals and visitors to a host of events for 17 days – including the Pride Villages, the world-renowned Mardi Gras Parade and the Bondi Beach Party, to name just a few.

But amongst all the activities, colour and celebrations, there is a serious message. LGBTQIA+ youth are 12 times more likely to experience depression and 5 times more likely to attempt suicide. Celebrating significant occasions can help bring about social change.

Transdev John Holland Buses is a member of and are fundraising for ACON, a community organisation which strives to be a global leader in community health, inclusion and HIV responses for people of diverse sexualities and genders.

We are proud to be Sydney’s Eastern Suburbs ride to WorldPride.

The TJHB sponsorship enables surf life savers to advance their knowledge and leadership skills to protect the community on our region’s beaches. Specifically, the two life saving courses that TJHB supports are the Silver Medallion Aquatic Rescue and the Silver Medallion Patrol Captain Awards.

The Aquatic Rescue course includes night searching, rescues from rock platforms and searching for submerged objects in defined patterns. Recent participants have described it as the “best course so far” and “an excellent course, engaging with the right balance of content, practical exercises and group participation”.

The Patrol Captain course is a new award which equips patrolling members with additional skills and knowledge to take on leadership roles. The training includes a beach scenario, where participants assume the role of Patrol Captain to deal with a range of incidents. SLSS has been preparing facilitators to begin this course shortly.

The organisation, the 2021 Surf Life Saving NSW Branch of the Year, includes 15 surf life saving clubs stretching from North Bondi and the South Head of Sydney Harbour to Burning Palms beach, south of Sydney in the Royal National Park. SLSS has so far been responsible for 861 rescues and 1,673 occasions of first aid in this financial year.

As journey makers we are passionate about serving Eastern Suburbs residents and visitors to our region to complete their journeys safely – as is Surf Life Saving Sydney, which is passionate about keeping people safe on our beaches.

Our Customer Experience Manager, Melissa Field, and Communications Advisor, Emma Brown, represented TJHB at the SLSS 2023 Branch Championships VIP event at Maroubra Surf Life Saving Club earlier this month.

Nothing is more representative of Sydney than its many beautiful beaches and the outdoor lifestyle. And Surf Life Saving Sydney does an incredible job keeping the community safe while we enjoy the plentiful sun, sand and surf that this region offers us all.

Speaking about the partnership, TJHB Managing Director Rachel Spencer said: “Nothing is more representative of Sydney than its many beautiful beaches and the outdoor lifestyle. And Surf Life Saving Sydney does an incredible job keeping the community safe while we enjoy the plentiful sun, sand and surf that this region offers us all.

“That’s why we chose Surf Life Saving Sydney as our Community Partner, and are proud to be sponsoring the Advanced Awards Education Program for the 2022/23 season.”

Surf Life Saving Sydney President, Peter Agnew, expressed his thanks to TJHB for its support.

“Transdev John Holland is supporting our frontline patrol captains to grow and develop as leaders. Managing volunteers requires a higher skill set and with this help we’re on the path to achieve this,” he explained.

SLSS Deputy President Elissa Hancock also thanked TJHB for our ongoing support.

“We love our partnership with Transdev John Holland and look forward to building on it for many more years to come,” she said.

Find out more about Surf Life Saving Sydney, including how to join a local surf club, here.

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